our services: 24/7 Live Operator Coverage Message Taking and  Forwarding Dispatch Messaging Customized Greetings Alpha Numeric Paging  Rentals Voice Mail Services Wake-Up Services Email Messaging  Capabilities Text Messaging Capabilities Fax Services Mail Collection Services Voice Mail With Live  Operator Revert Telephone Number Rentals State-Of-The-Art  Computerized Systems Back-up generator on site

about us

Answering Service Inc. is a family business, owned and operated by Shari Rosen. It was established in 1948 by Morton Grossman. In 1988, Shari Rosen and her father William Smylie purchased the company from the Grossman Family. Shari Rosen has been a licensed Respiratory Therapist in the state of Ohio since 1983. Her experiences not only include working in the medical field, which she still maintains, but also her family owns a large contracting company in Northeast Ohio. This unique situation has allowed her to provide her customer service skills for a wide variety of her clients.

Answering Service Inc. has grown into one of Northeast Ohio’s premier answering services. Our courteous phone professionals can provide support in a number of critical areas – they are your office when you are not in. To see what we can provide for your business please enjoy roaming through our site.

In business, a lost call is a lost sale. People are much more likely -some statistics say even three times as likely -to leave a message with a human voice rather than a recording. Our phone answering services ensure that when your customers call, someone is there to answer. That can potentially equal double the business opportunities: You can assist one potential customer while we assist another.

Having a live voice on the end of the line, every time, will give your business a leg up on the competition. Companies who simply let their missed calls go unanswered are sending a message that they don’t need that business. And without question, these are the same businesses that spend too much money on advertising to attract new customers. Don’t risk losing business just because there is no one available to answer the phone. Take advantage of our live telephone answering service and you can transfer your advertising budget to your vacation fund!

Whether you run a home-based business or are part of a nationwide company, our live answering services will help you build a reputation for being there for every customer, no matter when they call. And in the world of business, reputation is everything.

Improve your customer service abilities by turning a nine-to-five day into an around-the-clock operation -without having to spend more hours at work.

Our staff is available 24 hours a day, 7 days a week. Even when your doors are closed, we can field incoming calls from your customers. That means that each customer receives a real, live person on the other end of the line, something your customers will surely appreciate.

Customers don’t want to have their needs met by a machine. They want to know that you are there for them every time, even when your business is booming. Show your customers that you truly care about their business and maintain the utmost level of customer service at the same time, with our affordable call answering service.

Thanks for visiting our site.

Shari Rosen
President